If you have an urgent problem during surgery hours that cannot wait for a routine appointment, our preferred method of contact is by telephone.
Please telephone at 8.00am or as soon as possible thereafter on 01394 670 107.
If you “walk in” to the surgery without having telephoned first, you may face a wait, as GPs may be in surgery or dealing with patient problems on a priority / need basis.
The Care Navigator may ask you for some indication as to the nature of the problem to make sure that your case is dealt with appropriately. You will either be offered an appointment or a telephone call from the Duty Doctor.
Alternatively, NHS 111 may be of assistance for advice & signposting of services.